Recently a widowed woman was returning to Ahmadabad on board a Jetlite airplane and on arriving found that the airline had misplaced her suitcase that had memoirs of her marriage. Apart from a few lakh rupees in cash, the bag also had jewelery from her marriage and a few saris.
On confronting the baggage officials of the airline, she was aghast to know that not only were they clueless over the missing bag but they also refused to believe that she had actually misplaced her luggage!
Although after the officials confirmed that the baggage was misplaced they tried to offer her compensation. The compensation was set at 450 INR per Kilogram! A lifetime of memories relegated to a few measly rupees!
I Think its time companies start taking responsibility and act maturely, surely they would not want to go through this ordeal themselves!
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